Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or exchange within 15 days of receiving your order.

Eligibility

To qualify for a return or exchange:

• The item must be unused, unworn, and in its original condition.

• The item must be returned with all original packaging, tags, and accessories.

• Proof of purchase or the order number is required.

Non-Returnable Items

The following items cannot be returned or exchanged unless they are defective or damaged upon arrival:

• Clearance or final sale items

• Gift cards

• Personalized or customized products

Return Process

To initiate a return or exchange, please contact our customer support within 15 days of delivery. After your request is approved, we will provide return instructions.

Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong item.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the item. We will resolve the issue as quickly as possible at no additional cost to you.